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Episode 5

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Published on:

8th Dec 2021

Cut it Out: Coupon Fraud & the Multi-Million Dollar Criminal Industry

Mike and Mark welcome Bud Miller, Executive Director of the CouponInformation Center (CIC), who is considered one of the leading coupon fraud investigators in the United States. Coupon fraud is a multi-million dollar business that not only affects manufacturers and retailers, but also you, the average consumer.  Thinking about buying coupons on the Internet?  You will think twice after you hear this podcast.  Coupon fraud has gone viral and Hollywood with the recent release of “Queenpins” starring Vince Vaughn.  Now find out how the real investigators take down coupon fraudsters and how retailers can quickly identify counterfeit coupons.

GUEST CONTACT INFO:

Bud Miller, Executive Director

Email: 2010@couponinformationcenter.com

Phone: 239.331.7280

Coupon Information Corporation (CIC)

https://couponinformationcenter.com/

Register for the CIC App FOR RETAILERS and LAW ENFORCEMENT ONLY

https://couponinformationcenter.com/ap  p-request-form/

The Coupon Information Corporation (CIC) is a not-for-profit association of consumer product manufacturers dedicated to fighting coupon misredemption and fraud.

CIC was founded to encourage integrity in connection with the redemption of manufacturers’ coupons and participation in other promotional programs. We encourage and support federal, state, and local law enforcement efforts to identify, investigate, and prosecute coupon misredemption.

Since its inception in 1985, CIC has:

  • Exposed fraud schemes involving more than $750 million
  • Identified thousands of individuals and entities misusing coupons
  • Addressed new and emerging coupon challenges prior to becoming endemic
  • Recovered and returned millions of dollars to victims
  • Supported the prosecution of every significant coupon fraud case since 1986 – and never lost a case.

CIC provides education and current information to consumers, best practices to retailers, advocacy for our members (primarily manufacturers), and resources and support to law enforcement.

CIC leads efforts to reform and improve security practices, enhance transparency, and open communications among all industry participants. 

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About the Podcast

IAFCI Presents... The Protectors
Presented by the International Association of Financial Crimes Investigators
From ATM Skimming to Human Trafficking, The Protectors Podcast takes you inside the minds of criminals from around the world with leading experts and the investigators who put them behind bars.  Presented by the International Association of Financial Crimes Investigators (IAFCI), and hosted by International President Mark Solomon and Chairman of the Board Michael Carroll. The Protectors is a bi-weekly podcast that aims to educate consumers on the fraud, financial, and cybercriminal activities that are happening every second of every day.  Don’t become the next victim. The host's and guest's opinions are their own and do not reflect those of management, employers, or sponsors. Listeners are encouraged to contact local or state law enforcement if they suspect being a victim of a crime.

About your hosts

Michael Carroll

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Michael Carroll is a retired Postal Inspector after serving 29 years with the US Postal Inspection Service. Mike spent most of his career investigating financial crimes including identity theft, mail theft, credit card fraud, and scams involving the US Mail. Mike is proud to say he has returned to the Inspection Service as a Contractor/Analyst with the Chicago Division. Mike has been a long-time member of the IAFCI and held past positions as Illinois Chapter President, International Secretary, and International Vice President. Mike is currently the International President and co-chair of the Identity Crimes/Scams and Elder Exploitation and Webinar committee. Mike is also an instructor on Financial Crimes Investigations and Elder Exploitation at the Homeland Training Security Institute at College of DuPage. Mike is also a Certified Financial Crimes Investigator (CFCI)

Mark SOLOMON

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Mark Solomon is a Vice President for Fraud Investigations at a Financial Institution in Connecticut. Previously, he spent 26 years in law enforcement with 19 years in the Police Department’s Criminal Investigation Division, with 11 of those years assigned to a Federal Law Enforcement Task Force working large scale fraud, financial and cybercrime investigations.

Mark is a recognized expert in financial and cyber-crime investigations and has spoken throughout the U.S. and Internationally on skimming, access device fraud, identity theft, elder exploitation and other financially related crimes.

In 2010, Mark was selected as the MasterCard/IAFCI International “Law Enforcement Officer of the Year” recipient. In 2014 Mark was a co-recipient of the Department of Homeland Security's (DHS) Luminary Award for Intelligence Sharing. In 2015, Mark received the Dr. John Clarke Law Enforcement of the Year Award for the Greenwich Police Department and in 2016 was awarded the Financial Crime Investigator of the Year Award from the Henry C. Lee College at the University of New Haven.
In 2011, Mark became the IAFCI CT Chapter President and held the position until 2019. Currently, Mark is the IAFCI International 1st Vice President and is a Certified Cyber Crimes Investigator (CCCI) as well as a certified instructor for the CT Municipal Police Training Council (MPTC) for identity theft and financial crimes Investigations.
Mark is also an adjunct professor with (2) Universities in Connecticut and a volunteer with the AARP’s Fraud Watch Network group.
Mark received his Bachelor’s and Master’s Degrees in the Administration of Justice from Salve Regina University in Newport, RI.