Episode 120

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Published on:

6th May 2026

When Love Is the Hook: Experts Kate Kleinert and Cassandra Dessureau-O'Hara on Romance Fraud

Romance scams are among the most personal and devastating forms of fraud - because the criminal isn’t just after money. They’re after trust.

In this episode of The Protectors Podcast, Mike and Mark sit down with two powerful voices on the front lines of this issue. Kate Kleinert shares how she went from victim to advocate after experiencing a romance scam firsthand. Cassandra Dessureau-O'Hara, a licensed therapist with years of experience working with cases like this, brings insight into the emotional manipulation, victim impact, and warning signs families should understand.

This episode is about more than red flags. It’s about recovery, resilience, and what happens when victims find their voice.

The Protectors Podcast - Where Trust Meets the Truth.

GUEST CONTACT INFO:

Cassandra Dessureau-O'Hara: https://www.mjabehavioralhealthandwellness.com/cassandra-dessureau-ohara-lpc

Kate Kleinert LinkedIn: https://www.linkedin.com/in/kate-kleinert-ofs-77a3a85/

AARP: https://www.aarp.org/money/scams-fraud/

________________________________

IAFCI CONTACT INFO:

IAFCI Website: https://iafci.org/

Phone: 916-939-5000

Advertising Opportunities and Guest Appearance: IAFCIProtectorspodcast@gmail.com

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About the Podcast

IAFCI Presents... The Protectors

Presented by the International Association of Financial Crimes Investigators

From ATM Skimming to Human Trafficking, The Protectors Podcast takes you inside the minds of criminals from around the world with leading experts and the investigators who put them behind bars. Presented by the International Association of Financial Crimes Investigators (IAFCI), and hosted by International President Mark Solomon and Chairman of the Board Michael Carroll. The Protectors is a bi-weekly podcast that aims to educate consumers on the fraud, financial, and cybercriminal activities that are happening every second of every day. Don’t become the next victim. The host's and guest's opinions are their own and do not reflect those of management, employers, or sponsors. Listeners are encouraged to contact local or state law enforcement if they suspect being a victim of a crime.

About your hosts

Michael Carroll

Michael Carroll is a retired Postal Inspector after serving 29 years with the US Postal Inspection Service. Mike spent most of his career investigating financial crimes including identity theft, mail theft, credit card fraud, and scams involving the US Mail. Mike is proud to say he has returned to the Inspection Service as a Contractor/Analyst with the Chicago Division. Mike has been a long-time member of the IAFCI and held past positions as Illinois Chapter President, International Secretary, and International Vice President. Mike is currently the International President and co-chair of the Identity Crimes/Scams and Elder Exploitation and Webinar committee. Mike is also an instructor on Financial Crimes Investigations and Elder Exploitation at the Homeland Training Security Institute at College of DuPage. Mike is also a Certified Financial Crimes Investigator (CFCI)

Mark SOLOMON

Mark Solomon is a Vice President for Fraud Investigations at a Financial Institution in Connecticut. Previously, he spent 26 years in law enforcement with 19 years in the Police Department’s Criminal Investigation Division, with 11 of those years assigned to a Federal Law Enforcement Task Force working large scale fraud, financial and cybercrime investigations.

Mark is a recognized expert in financial and cyber-crime investigations and has spoken throughout the U.S. and Internationally on skimming, access device fraud, identity theft, elder exploitation and other financially related crimes.

In 2010, Mark was selected as the MasterCard/IAFCI International “Law Enforcement Officer of the Year” recipient. In 2014 Mark was a co-recipient of the Department of Homeland Security's (DHS) Luminary Award for Intelligence Sharing. In 2015, Mark received the Dr. John Clarke Law Enforcement of the Year Award for the Greenwich Police Department and in 2016 was awarded the Financial Crime Investigator of the Year Award from the Henry C. Lee College at the University of New Haven.
In 2011, Mark became the IAFCI CT Chapter President and held the position until 2019. Currently, Mark is the IAFCI International 1st Vice President and is a Certified Cyber Crimes Investigator (CCCI) as well as a certified instructor for the CT Municipal Police Training Council (MPTC) for identity theft and financial crimes Investigations.
Mark is also an adjunct professor with (2) Universities in Connecticut and a volunteer with the AARP’s Fraud Watch Network group.
Mark received his Bachelor’s and Master’s Degrees in the Administration of Justice from Salve Regina University in Newport, RI.